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*CVTC Library Policies: Borrowing Overview

Renewals

Renewals are easy!

To renew an item you may:

  • Stop by the Library desk with your Student ID or Library Card.
  • Go online: Visit the Library home page to access your account online. Books and periodicals may be renewed online on or before the due date.  If an item is already overdue, you will not be able to renew online.
  • E-mail: Send a message to library@cvtc.edu or reply to an automatic notice the library may have sent. Be sure to use the e-mail address your college has registered or on file for you (typically your student/staff CVTC e-mail).
  • Telephone: Renewals are eligible over the phone, current address, telephone, and student ID number must be provided. 715-833-6285.

All Library items are eligible for up to 2 renewals. However, items on hold, recalled items, reserve items, and interlibrary loan items are all subject to availability. ALL LIBRARY TECHNOLOGY AND EQUIPMENT MUST BE RENEWED IN PERSON FOR INSPECTION AND POSSIBLE MAINTENANCE. Exceptions to this may only be made by Library supervisors.

Holds & Recalls

Can't find something you're looking for?

If the item you need is checked out or not available, we are able to do the following to make sure you get what you need:

We won't stop until you have what you need, quickly!

Borrowing Privileges

STUDENTS

All students are required to present their CVTC Student ID cards to checkout library materials. Any exceptions to this rule must be made by the permanent Library staff person on duty only. Students will not be eligible to checkout library materials if their Library account balance is $10.00 or greater. Students are automatically e-mailed by the Library system when items become due, overdue, or reported as "Billed" in the Library system. Items become "Billed" by checkout system when they are significantly overdue, typically 30 to 60 days depending on the material. Equipment is billed after 7 days overdue as these materials are in extremely high demand by other students and employees. Please be sure to return your Library materials on time! If you are not able to return it on time, please renew the item. We realize that accidents do occasionally happen; for this reason, you are welcome to appeal your Library fine. Appeal forms are located at the Library desk or online through the Library web site.

FACULTY AND STAFF

Faculty and staff are automatically registered for Library services when they begin employment and expire when employment ends. You are required to show identification for security and privacy reasons. Government-issued photo IDs or CVTC issued-name badges are adequate. Even if you personally know Library staff, many student workers may not, so we require identification for consistency as well as for privacy issues in accordance with FERPA regulations.

Faculty and staff are not assessed late charges by the Library. However, employees are "Billed" after items become significantly overdue and will not be able to checkout additional materials if their Library account balance exceeds $1,000. Items become "Billed" by checkout system when they are significantly overdue, typically 30 to 60 days depending on the material. Equipment is billed after 7 days overdue as these materials are in extremely high demand by other students and staff. Any exceptions to this rule must be made by the permanent Library staff person on duty only. Employees are automatically e-mailed by the Library system when items become due, overdue, or reported as "Billed" in the Library system. Library materials are property of the College and must be returned upon end of employment or if requested by College officials. Failure to do so may result in charges for replacement of lost, stolen or damaged property and any cost associated with reprocessing the material(s). Distribution of final pay may be withheld until all College property has been returned.

COMMUNITY USERS

Community users are required to use their CVTC Library card to checkout materials. To obtain a CVTC Library card, you must complete the Community User application, provide government-issued photo identification, and live within the CVTC 11 County District.  Community users have limited access to services and resources. Items available to checkout includes books, audiobooks, DVDs/Blu-rays, children's books, and some periodicals. Community users are automatically e-mailed by the Library system when items become due, overdue, or reported as "Billed" in the Library systemMost reserve items are not eligible for checkout for community users. Computer workstations are available for community use depending on availability at the discretion of Library staff. Community users are encouraged to visit their local public library for computer access in the event CVTC Library workstations are not available.

Library Hours


Monday - Thursday

7:30 am - 8:00 pm

Friday

7:30 am - 5:00 pm

Saturday

9:00 am - 3:00 pm


Fine Appeals & Making Payments

Make a payment

Overdue fines and replacement fees may be paid in person at the Library Desk, over the phone with a major credit card at 715-833-6285, or by mail: CVTC Library, 620 W. Clairemont Ave., Eau Claire, WI 54701.

Please note: Students who have outstanding charges at $20.00 or greater will have a hold placed on their academic record and will be unable to register for classes or receive transcripts until these obligations are met.

Fine Appeals

We all make mistakes! For this reason we encourage you to submit a fine appeal for excessive Library fines, fees, and replacement values. Fine appeals can be requested at the Library Desk or accessed online through the Library web site.

Questions: E-mail, stop by, or call the Library at 715-833-6285.