Leadership for Business Excellence
This guide will link you to resources for completing your emotional intelligence research in CVTC's Leadership for Business Excellence course.
eBooks on Emotional Intelligence @ CVTC
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Emotional Intelligence by Rajagopalan Purushothaman In the digital world, the significance of emotional intelligence (EI) will gain further importance as technologies such as artificial intelligence (AI) and automation partly or fully replace human intervention. Humans will be valued by their unique characteristics and skills in the digital world. There is no doubt that EI is one of the differentiating future competencies in Industry 4.0. The book helps in understanding each component of EI along with its meaning, significance and application in our professional and personal lives. It talks about the five main elements of EI, namely self-awareness, self-regulation, self-motivation, empathy and social skills that allow us to escape from the ordinary. The necessary foundation for building EI is based on the three main components of mindfulness, resilience and compassion, which are also discussed in the book. It further provides steps for driving with EI and is filled with EI self-assessment tools and exercises. Emotional Intelligence shares the recipe for lifelong health, good relationships, professional and personal success, and happiness.
ISBN: 9789353887506Publication Date: 2021-05-15 -
Emotional Intelligence by Phillip Walden Bowen What really is emotional intelligence? This book, aimed primarily at the university academic and those working and/or studying in higher education, seeks to help readers understand the term and the role emotional intelligence plays in education and business. It clearly identifies and critiques the three main models: the ability model (Salovey and Mayer), the mixed Model (Goleman, Bar-On) and the trait model (Petrides and Furnham). It discusses eustress, distress and chronic stress, reflecting on the effects negative types of stress can have on the human body, demonstrating how the modern workplace can lead to burnout. It emphasizes the importance of a healthy work/life balance while acknowledging the demands and pressures placed on organisations to compete within the global marketplace.It also explores how one may understand and process emotions, considering terms such as "learned optimism" and "learned helplessness". Room for discussion is also given to the influence of bullying and harassment in the workplace and types of therapy that are presently available. It discusses strategies for coping with challenging experiences, providing anecdotes and case studies from university academics. It also considers how personality relates to emotional intelligence and how people cope with challenging experiences. The book delves into the term "intelligence", showing how theories surrounding the concept have developed over the twentieth century; and it elucidates the link between emotional intelligence and wellbeing. The author discusses the effect stress can have on human telomeres (thus shortening lifespan) and sheds light on the darker sides of human nature, such as the so-called "dark triad" personality traits (psychopathy, narcissism and Machiavellian behaviour).Overall, the book is dedicated to the vital question: "Emotional intelligence: does it really matter?"
ISBN: 9781622736799Publication Date: 2019-09-05 -
Understanding Emotional Intelligence by John T. Lanthem (Editor) This book looks at the topic of emotional intelligence from a variety of perspectives, including adolescence, bullying, intimate relationships, and more. Chapter One describes the origin of the concept of emotional intelligence, the change and evolution of emotional intelligence throughout childhood and adolescence, and reviews published findings on the relationship of emotional intelligence with socio-emotional adjustment and bullying behaviour. Chapter Two analyses the role that emotional intelligence might play in establishing effective, stable, healthy, and happy intimate relationships. The third chapter provides a synthesised historical overview of the notion of emotions and the nature of their relationship to the rational mind and analyses how concepts of "rational" and "emotional" can co-exist. Following this, the fourth chapter explores how the research area of emotional intelligence can be leveraged to prevent bullying victimisation and peer aggression. Chapter Five deals with the practical implications of emotional intelligence for work and health. Chapter Six details how levels of physical activity correlate with emotional intelligence in adolescents. Lastly, the final chapter addresses the question of whether self-compassion can predict future anxiety and depression.
ISBN: 9781536194104Publication Date: 2021-03-17 -
Emotional Intelligence in Talent Development by Patrick Malone Enhance Your Emotional Intelligence Emotional intelligence is about people. And so is talent development (TD). For TD professionals to succeed, they must be comfortable with all aspects of working with people. The best tool for their success is emotional intelligence. Part of the ATD Soft Skills Series, Emotional Intelligence in Talent Development is your resource for developing your emotional intelligence skills. Expert Patrick Malone explains emotional intelligence and explores its five dimensions: self-awareness, self-regulation, motivation, empathy, and social skills. He examines why emotional intelligence matters to the self, to organizations, and to your business, along with the barriers you face when building these competencies. While improving your emotional intelligence can seem daunting, Malone demonstrates that developing strong emotional intelligence is attainable by examining real-world challenges that TD professionals face. Learn how to manage the stress of constantly doing more with less; focus on one task at a time and do it well; effectively communicate your message; and identify and address conflict. Included are reflection questions and exercises to practice and test your development. Other books in the series: Adaptability in Talent Development Creativity in Talent Development Teamwork in Talent Development Influence in Talent Development
ISBN: 9781952157493Publication Date: 2021-09-28 -
Emotional Intelligence and the Leader's Role by Cam Caldwell; Verl Anderson The message of this book confirms that a leader's emotional intelligence is more important than how much he or she knows. The challenge of this book to existing and would-be leaders is to look within and to recognise the power of emotional intelligence as an opportunity to honour the people who leaders are obligated to lead and serve. We believe that emotional intelligence asks leaders to genuinely love those with whom they labour and provides a basis for treating people so well that they become the best version of themselves.
ISBN: 9781685070045Publication Date: 2021-08-27 -
Entrepreneur Voices on Emotional Intelligence by The Staff of Entrepreneur Media; Jonathan Small (Editor); Lewis Howes (Foreword by) Improve Your EQ Success as an entrepreneur takes a lot more than big ideas and dedication. With threats of burnout and rejection at nearly every turn, the entrepreneurial journey is riddled with obstacles--but the staff, experts, and voices of Entrepreneur want you to know you're not alone. Entrepreneur Voices on Emotional Intelligence brings you real-world strategies to help you get brutally hones with yourself and boost your emotional intelligence. Dive in and learn how to: Assess and manage your own EQ levels Stop negative thoughts in their tracks to stay focused Decipher nonverbal cues that are the key to your success Shut down emotional manipulators before they suck the life out of you Develop a positive relationship with failure Cope with the grief, loneliness, and self-doubt that all entrepreneurs face Propel your career with regular EQ maintenance Plus, gain tips and tricks to become more likable, win big in your negotiations, and leverage emotions when marketing your business.
ISBN: 9781599186351Publication Date: 2018-10-30
Streaming Video Resources @ CVTC
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Boosting Emotional Intelligence Description Some people at Cutting Edge feel that Carol needs to work on her EQ (emotional intelligence) skills. Steve and Sam run an EQ training session for the staff. Carol thinks no such training is called for. Sanjay has problems with his emotions, being quick to snap at colleagues and denigrate their work. Dion advocates reading people’s body language and being sensitive to their needs. Casey is the eternal victim of Sanjay’s anger and Barney encroaches on Serena's personal space. Dion and Sherry attempt a role-play which gets out of hand. Serena, the VP, still manages not to notice other people’s reactions. Marcus praises everyone’s efforts at growing and developing their EQ.
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Ways to Increase Your Emotional Intelligence (Insights and Strategies: Workplace Skills) Description Ways to Increase your Emotional Intelligence is a video to help anyone improve their EQ. A person's IQ (Intelligence Quotient) is a measure of their ability to solve problems and think logically. EQ (Emotional Intelligence Quotient) measures our ability to understand and manage emotions. When we increase our EQ we are able to recognize and control our own emotions, and understand the emotions of others. We can better manage our reactions to emotional situations, and respond more appropriately to the emotions of others. It is the single most important factor in our ability to build and sustain relationships. In this video psychologists Eve Ash and Peter Quarry explain how emotional intelligence helps us to manage our own emotions, build relationships, improve team collaboration, defuse conflict and improve job satisfaction. When we increase EQ we build stronger relationships, and are more successful at work.
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Conversation Skills Series This series of short videos provides advice for improving communication skills, including emotional intelligence.
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Maria Verrigni: A Case Study on Human Resource Management Maria Verrigni is a human resources leader at IBM. In this series, she talks about 360° performance assessments, dealing with bias, feedback, and more.
Websites and Other Resources
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Consortium for Research on Emotional Intelligence in OrganizationFounded in 1996 to aid the advancement of research and practice related to emotional intelligence in organizations.
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Six Seconds: Emotional Intelligence NetworkSix Seconds is a non-profit organization whose mission is to increase the world’s emotional intelligence.
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International Society for Emotional Intelligence A non-profit educational and scientific organization dedicated to advancing the field of emotional intelligence to create more caring responsible citizens of a global society
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Yale Center for Emotional Intelligence Conducts research and offers trainings that support people of all ages in developing emotional intelligence skills.